Looking to spend less on tax preparation this year? You might want to try TaxAct. A few of our clients who opted out of our professional tax services due to affordability have said it was simple to use and a more inexpensive route to file their taxes. This post does include affiliate links and should you decide to use the link provided we may receive compensation.
TaxAct is an online tax preparation software designed to assist individuals, small business owners, and tax professionals in filing federal and state tax returns accurately and efficiently. Founded in 1998, TaxAct has established itself as a cost-effective alternative to other tax software, offering a range of products tailored to different tax situations.

TaxAct Key Features
User-Friendly Interface: TaxAct provides a straightforward, interview-style process that guides users through tax preparation, making it accessible even for those with limited tax knowledge.
Affordable Pricing: TaxAct offers competitive pricing across its product range, including a free edition for simple returns and reasonably priced options for more complex tax situations.
Maximum Refund and $100k Accuracy Guarantees: TaxAct ensures users receive the maximum refund possible and backs its calculations with a $100,000 accuracy guarantee, providing peace of mind during tax season.
Professional Editions: For tax professionals, TaxAct offers specialized software with features like multi-user networking, up-to-date tax forms, client management tools, and integrated e-filing options.
Tax Prep Pricing
TaxAct's pricing structure is designed to accommodate various tax needs:
Free Edition: Suitable for simple tax situations, including W-2 income and unemployment.
Deluxe Edition: Ideal for homeowners and those wited to childcare expenses and Health Savings Accounts.
Premier Edition: Geared towards individuals with l property income, or home sales.
Self-Employed Edition: Designed for freelancers, sole proprietors, or LLCs.
State returns are available for an additional fee, and discounts compared to competitors like TurboTax.
Customer Experiences
User reviews highlight TaxAct affordability. One user mentioned, "I use TaxAct every year to do my taxes, and it couldn't be easier. It automatically transfers my information from the year before, and it walks me through each step.(TaxAct)"
However, some users have reported issues with customer service and filing accuracy. For instance, a reviewer noted, "Called and got an excuse it was my fault even though it said it was filed. Now paying late fees and penalties. Will never use this service again. (ConsumerAffairs)"
Considerations
Data Privacy Concerns: TaxAct was involved in a $14.95 million settlement due to allegations of sharing users' information with third parties like Meta and Google. Users who filed tax returns through TaxAct between January 1, 2018, and December 31, 2022, may be eligible for compensation.
Customer Support: While many users find TaxAct straightforward, some have reported challenges with customer service responsiveness. It's advisable to review recent customer feedback to assess current service quality.
Final Thoughts
TaxAct offers a comprehensive suite of tax preparation tools suitable for a wide range of users, from individuals with simple returns to tax professionals managing multiple clients. Its competitive pricing and user-friendly interface make it an attractive option. However, potential users should be aware of past data privacy concerns and consider recent customer reviews when making their decision.
I hope this overview provides valuable insights into TaxAct and helps you determine if it's the right fit for your tax preparation needs!
Interested in giving TaxAct a shot? Use our LINK to get 20% off your federal filing.
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